These terms apply to access to and use of Desenrasca.me products and related services. By creating an account, accepting an order, or using a product, the customer agrees to these terms and any product-specific commercial agreement that applies.
Who provides the services
The services are provided by Desenrasca.me. Unloki and Vitaform are Desenrasca.me products. The public legal address will be included before launch.
Eligibility and accounts
Users must be legally capable of entering into the applicable agreement and must provide accurate account information. Customers are responsible for controlling account access, assigning appropriate roles, protecting credentials, and notifying us of suspected unauthorized use.
Permitted use
Products may be used for legitimate business and professional purposes within their intended functionality. Users must comply with applicable law, professional obligations, privacy requirements, and the rights of the people whose information they enter.
Customer content and responsibilities
Customers retain responsibility for business, client, scheduling, form, and other content they submit. They must have the rights and legal basis needed to process that information, configure access appropriately, and respond to requests concerning information they control.
Prohibited conduct
Users may not:
- Attempt unauthorized access to accounts, tenants, systems, or data.
- Use the services to violate law, professional duties, or third-party rights.
- Introduce malicious code, disrupt service operation, or bypass security controls.
- Resell or copy the products except where a written agreement expressly permits it.
- Use automated means in a way that harms service reliability or other customers.
Third-party services
Products may connect to services such as Google Calendar, payment providers, email providers, or customer-configured domains. Third-party services have their own terms and privacy practices. We are not responsible for changes, outages, or actions controlled by a third party, but we will operate our integration according to the permissions and behavior described in our Privacy policy.
Fees and payment
Fees, billing periods, taxes, and cancellation terms are defined in the applicable order, subscription, or product offer. Customers must keep billing information current and pay undisputed amounts when due. No price or commercial commitment is created by this public page alone.
Intellectual property
Desenrasca.me and its licensors retain rights in the products, software, design, documentation, and brand assets. Customers retain rights in their content and grant us the limited rights needed to host, process, transmit, and protect it to provide the services.
Availability and changes
We work to provide reliable services but do not guarantee uninterrupted availability. Products may change as features are improved, secured, replaced, or retired. We will give reasonable notice of material changes when required or commercially appropriate.
Suspension and termination
Access may be suspended or terminated for material breach, security risk, unlawful use, non-payment under an applicable agreement, or where continued service would create legal or operational harm. Customers may stop using a product subject to their commercial agreement and may request deletion as described on the Data deletion page.
Disclaimers
The products support business administration and do not replace professional judgment, medical advice, accounting advice, or legal advice. To the extent permitted by law, services are provided without warranties beyond those expressly agreed in writing.
Liability
Liability limits and exclusions will be governed by the applicable commercial agreement and mandatory law. Nothing in these terms excludes liability that cannot legally be excluded.
Governing law
The governing law and dispute venue will be specified before publication and may also be set out in the customer’s commercial agreement.
Contact
The public legal contact will be added before these terms are published.